Information
Privacy Policy
Effective Date: September 6, 2026
The Jet Agent (“The Jet Agent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, contact us, communicate with us, subscribe to our communications, or otherwise interact with The Jet Agent.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of information:
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Name;
- Email address;
- Telephone or mobile number;
- Company or organization;
- Information submitted through website forms;
- Information regarding an aircraft, aircraft acquisition, aircraft sale, valuation request, or other aviation-related inquiry;
- Communications you send to us by email, telephone, SMS/text message, or other means;
- Marketing and communication preferences; and
- Other information you choose to provide.
Website and Technical Information
When you use our website, certain information may be collected automatically, including:
- Internet Protocol (IP) address;
- Browser and device information;
- Pages viewed and interactions with our website;
- Referring website or source;
- Date and time of visits; and
- Information collected through cookies, analytics technologies, and similar tools.
2. How We Use Information
We may use personal information to:
- Respond to inquiries and requests;
- Provide aircraft brokerage, acquisition, advisory, valuation, oversight, and related services;
- Communicate with clients and prospective clients;
- Coordinate matters relating to aircraft acquisitions, sales, inspections, transactions, scheduling, documentation, and other services;
- Provide requested information and client support;
- Maintain and improve our website, services, and business operations;
- Understand how visitors use our website;
- Send newsletters, market information, or other communications where permitted by law and consistent with your communication preferences;
- Protect our systems, users, clients, and business from fraud, misuse, or security threats;
- Maintain appropriate business and transaction records;
- Comply with legal, regulatory, and contractual obligations; and
- Establish, exercise, or defend legal rights.
3. SMS and Text Messaging
The Jet Agent may communicate with clients, prospective clients, and other individuals by SMS or text message.
Text messages may include conversational or informational communications regarding inquiries, requested services, aircraft acquisition or sales activities, transaction coordination, inspections, scheduling, documentation, client support, and other communications related to an existing or prospective business relationship.
When you communicate with us by text message, we may collect your mobile telephone number, the content of messages, messaging history, and information necessary to respond to and maintain our communications with you.
If you initiate a text message to The Jet Agent, you consent to our responding to you by text as part of that conversation. Initiating a text conversation does not constitute consent to receive unrelated future marketing or promotional text messages.
Where express consent to receive text messages is required, we will obtain such consent before initiating the applicable messages.
No mobile opt-in or text message consent will be shared with third parties or affiliates for their marketing or promotional purposes.
We do not sell or rent mobile telephone numbers or SMS consent information.
Message frequency varies based upon the nature of the communication. Message and data rates may apply depending upon your wireless carrier and service plan.
You may opt out of receiving text messages from The Jet Agent by replying STOP. You may reply HELP for assistance.
Additional terms governing SMS communications are contained in our Terms & Conditions.
4. Cookies and Analytics
Our website may use cookies, analytics services, and similar technologies to understand website usage, improve site functionality, measure the effectiveness of our communications, and enhance the user experience.
Cookies are small data files stored on your device. You may configure your browser to reject or limit cookies, although doing so may affect the functionality of certain portions of the website.
We may use third-party analytics or technology providers to assist us in understanding website traffic and performance. Information processed by those providers is subject to their applicable terms and privacy practices.
5. How We Disclose Information
We do not sell or rent your personal information.
We may disclose information when reasonably necessary to operate our business or provide requested services, including to:
- Technology, communications, website, hosting, CRM, analytics, and other service providers acting on our behalf;
- Professional advisors such as attorneys, accountants, consultants, or other advisors;
- Aircraft owners, buyers, sellers, operators, maintenance providers, escrow agents, lenders, insurers, manufacturers, service centers, or other transaction participants when appropriate to an aircraft transaction or when authorized by you;
- Governmental, regulatory, law-enforcement, or judicial authorities when required or permitted by law; or
- A successor or potential successor in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
Service providers receiving information from us are expected to use such information only as necessary to provide services to The Jet Agent or as otherwise permitted by applicable law.
Nothing in this section permits the sharing of mobile opt-in or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
6. Email and Marketing Communications
If you subscribe to newsletters, market updates, or other promotional email communications from The Jet Agent, you may unsubscribe at any time by using the unsubscribe mechanism contained in the communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending communications necessary to respond to your inquiry, provide requested services, administer an existing relationship, or communicate regarding an aircraft transaction.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending upon the nature of the information and our relationship with you.
8. Information Security
The Jet Agent uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No Internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure, and we therefore cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending upon where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to request access, correction, deletion, or information concerning our use of your personal information.
You may contact us to make a privacy-related request. We may need to verify your identity before completing certain requests.
We will respond to valid privacy requests as required by applicable law.
10. Third-Party Websites
Our website may contain links to websites or services operated by third parties. The Jet Agent is not responsible for the privacy, security, content, or practices of those third-party websites or services.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
11. Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
The effective date at the top of this Privacy Policy indicates when it was most recently revised. Changes become effective when the revised Privacy Policy is posted on our website unless otherwise stated.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
The Jet Agent
20715 N. Pima Road, Suite 108
Scottsdale, Arizona 85255
Email: [email protected]
Telephone: (480) 955-5387